Contact us
The fastest way to reach us is email. We read everything and usually reply within one business day.
Adding your bookings
There are three ways to get a booking into TravCozy:
- Forward the confirmation email to
booking@travcozy.comfrom the email address you signed up with. We extract the details and file them into the right trip automatically. - Upload a file — a PDF, image, or screenshot of the confirmation — from the Import screen in the app.
- Enter it manually from the Import screen or straight from a trip's timeline.
If an import doesn't look right, open it under Import → Recent imports to review, retry, or fix the extracted fields — or email us with the confirmation attached and we'll take a look.
Using TravCozy in ChatGPT
TravCozy connects to ChatGPT so your assistant can read your itineraries, spot gaps (nights without accommodation, arrivals with no onward transport), and add bookings you describe in chat. Connecting requires signing in to your TravCozy account and approving access. You can disconnect at any time from your assistant's connector settings; removing the connection immediately revokes its access.
Account & data
- Forgot your password? Reset it from the password reset page.
- Deleting your account: see account deletion — it removes your trips, bookings, and imported documents.
- How we handle your data: read the Privacy Policy and Terms of Service.